Telephone: 01424 716716

Customer feedback

Customer feedback

Below is some of our feedback from our wonderful customers.

If you'd like to send us some feedback, simply send us an email.



Dear Sirs,

I have recently had a shed demolished and a new shed erected by your company. I write you to thank you for your friendly and efficient service provided by Dave Sutton at your paddock wood site. When a problem arose with the new shed the matter was dealt within a professional manner by Dave Sutton witch was appreciated by myself. 

yours Faithfully

BJ TRICE


Dear Skinners Sheds

"I would like you to pass on our thanks to Craig and his young colleague with the tattoos (sorry didn't get his name) who put up our shed today 17/04/2014. They were both great workers and didn't stop from start to finish. They were both friendly and polite and very professional, and are a credit to your business and should be praised as such. The process has been a positive experience from start to finish. James Williamson was the Salesperson at Highgrove. Please also pass on our thanks to him and your team in the production side also as I'm sure they rarely get a mention for their work behind the scenes building the units.

Again many thanks and keep up the sterling work guys".

Cheers,
Anonymous



Sirs
We would like to make you aware that your fitters have attended to the faults we had identified and we have nothing but praise for them. Not only have they carried out the repairs effectively, but they have also been very polite and are a credit to your company.
We will be very pleased to recommend your company in the future.
Best regards

Mr & Mrs Frampton



Hi There, I just wanted to say how please I am with my Wendy house that I had delivered and erected today, and how pleasant and helpful Richard and his mate were.
I would recommend your sheds to everyone.
Many thanks

Mr Crossan



To whom it may concern. I just wanted to say thank you for my recent customer service experience. I have been impressed with everything! The quality of the product, the communication of the company, the value for money, customer service and the professionalism of the guys who erected the shed. I have started recommending your company to everyone!
Well done to everyone and thanks very much.

Andy



Hi, just wanted to record my personal thanks. The Belvoir looks really fantastic at the bottom of the garden. The wife has said "I will be banished to the Belvoir if I get under her feet in my retirement. Please pass on my sincere thanks to the whole team; because good companies are really about really good people and teams.

Chris Coombes



Just to say thank you very much for rectifying my husband's mistake. We are very happy with the new shed and sorry for the inconvenience.

Yvonne Gardner



What a pleasure these days to have dealt with a firm that does what it says. I purchased one 10 x 8 Pent Shed from Neil at Lewes Show Site, an extremely personable and helpful person on 19.01.12. This was to be delivered and erected on 08.02.12. Sure enough on the said day two very nice and efficient young men arrived, unloaded their lorry, carried the sections to the top of my garden and erected the shed, level and straight with no fuss or bother, a really good job. Well done to all concerned at Skinners from start to finish. Only today I took a friend back to the centre having thoroughly recommended your service etc with the prospect of him purchasing. Thanks once again.

Geoff Sayers



I am just writing to say how pleased we are with our new summerhouse which was put up this morning. Not only was Roger very helpful when we were choosing it, but the men that put it up were polite, cheerful and efficient. It was built so quickly with no hassle and they were very clean and tidy. It looks like it has always been there, with none of my garden having been disturbed. We would definitely use your company again. Thank you.

Joanna & Gary Mendoza



We are very pleased with the shed you supplied to us, really good quality. It comes up to the standards you state in your brochure. Wouldn't hesitate to recommend or deal with you again. Thank you for your help and accuracy to the alteration to the front of the shed, also thanks to the lads that put it up - good all round job.

Mr & Mrs Holland



Have had my shed for 10 days now and couldn't be more pleased. Excellent quality, arrived on time and the 2 delivery guys couldn't have been more helpful. 10 out of 10.

Dennis Chapman



I took delivery of an 8 x 6 Pent Shed at the above address. I am writing to say how pleased I am, not only with the shed but with the service I received from your employees who erected it for me. They were polite, obliging and very efficient and the shed was fitted in no time. Once again thank you for your efficient service.

P Evans



I wanted to express my gratitude to you and to your fitters who erected the shed we purchased from you. The workmen not only called prior to arrival but were nothing short of polite, courteous and professional and built the shed with consultation during the process. Today it is difficult to get good service and quality, it's what you expect and you see it all around you, however the quality does not finish with the sheds itself but clearly continues with its employees! Thanks so much for doing a great job.

Kevin Campbell



Thank you for an excellent product your assembly team were efficient, and although working in the dark, provided a hassle free service, leaving a sturdy shed that will last for years. Your office also gave polite and accurate information when contacted regarding delivery time.

Roger Parton



A very big thank you to all at Skinners Sheds Ltd. Right from ordering the Garden Office, from Andy at World of Water to Peter the electrician, everything went to plan. Today the carpet was laid and tomorrow a sofa bed is to be delivered, we look forward to many years enjoyment in our Garden room - we will be recommending Skinners Sheds to friends and family.

Jackie Mattinson



I would just like to bring to attention if I can the wonderful service my wife and I have received from Skinners. We had a 12x8 shed delivered and erected last Saturday and from the moment we met the salesman to the moment the 2 gentlemen who erected our shed left on Saturday the service was excellent. Nothing was too much trouble for the salesman and he gave us the very best advice whenever we rang (pestered) him over anything we were unsure of. This coming autumn we will be ordering a 20 x 8 Workshop from Skinners and its very satisfying knowing it will be in the hands of such a competent team. Could you please pass this message on to management as I think its only right to let you know what a very special service we received from your company. Many thanks.

Phil Steeples


Hi Tony

Just a quick note to say what a fantastic job Chris and Blake have done with our shed. They are a credit to Skinners. I would just like to say a thank you to you as well as you made the whole process very much easier than Kent Leisure did

Thanks again

Kind regards

Mr Taylor


Dear Deeday

The “Nearly on the”Beach Concert


I am writing to offer my sincere thanks for the sponsorship and huge amount of other help that you have kindly given us, all of which have gone towards making the “Nearly on the” Beach Concert a great success. You may already have heard that we were able to make an amazing profit of around £12,500 which will not only enable us to stage the event again next years, but will enable us to make substantial donations to our three chosen Charities.


I invite you to join us on Tuesday 8th September at 7.00pm at the East Hastings Sea Angling Association (opposite the Lifeboat House) for drinks and nibbles, and to meet the rest of our team, when we will be presenting donations to the Hastings RNLI, Pett Level Rescue Service and the Sea Cadets.

I look forwards to seeing you there.

Yours Sincerely

J. Pratt


Hello,

I would like to thank you for the excellent service you have given us with our recent shed roof problem. The fact that you supplied a complete new roof rather than attempting to fix the faulty one demonstrates tome excellent customer service which is a bit of a rarity in this modern world.I will have no hesitation in purchasing products from you again in the future.

Thanks & regards,

Mr J.A. Sheil


Dear C.E.O. (Sir/Madam)

I have recently purchased, from your company, a Reverse Pent Shed, a Milton Keynes cabin, and 3 concrete bases. I would ask you to pass a big Thank You to the staff listed below on my behalf.

1) Chris Baker, the salesman at your Hamstreet office,without his Patience and Professionalism, none of the above would have taken place.
2) The 2 guys of the concreting team, 1 was named Liam.
3) The 2 guys who put up the cabin, 1 was also named Christopher.
4) The lady from your Hastings office who helped coordinate everything. Brenda.
5) The 2 guys who put up the Shed, I don’t have names, but I’m sure you can find these out. Try the lady above.

Please do pass on my Thank You, as I believe rewards and recognition are often earnt but rarely given from the top.

 

Thank you,

T. Evans.


Hi dan

Please could you forward this

I would like to say a very big thank you to Shannon and bungle (I think that’s what they call him) I have never known 2 nice guys like them, they were so polite, so friendly They worked non stop all the time Please say a big thank you

Thanks Dan

Katrina


Dear Sirs,

I am writing to say how delighted I was with the whole experience in using your firm to buy and have erected my new shed.

From the original visit I made to your firm to choose the shed, the site visit from one of your staff and the final delivery and erection on my property.

All of your staff could not have been more courteous or helpful and I would especially like to thank the two young gentlemen who came yesterday to put the shed up so quickly and efficiently.

I will certainly be recommending your firm when I have the chance.

Mrs. A.Feist


Dear Sirs,

Ref: Corner Pent Summerhouse

Please accept my few words of gratitude.

1) Excellent product, nice design and well made.
2) Can’t remember their names, (Mr Standen) will inform you if required. Perfect job on installation, polite and enjoyed their brief time.
3) Most importantly, Mr Standen at your Kingston premises has been extremely helpful throughout the whole operation from purchase to final completion that I feel he has become a friend.

Once again I thank you.

Yours, Peter C.


Donation and support to local Scout group

This company has been supporting the local village Scout group for 4 years. They donate wood every year for mainly wildlife projects for example Bird boxes and bird tables also insect homes. They like to encourage youngsters, (Ours are from 6 to 16 years of age) to learn and be able to use manual tools like screwdrivers, hammers, and saws. Our group are so grateful for the generosity of Skinners sheds, without whom they couldn’t undertake their projects each year. Thank you so much. Sandra Creasey, (Beaver Scout Leader).


Dear Deeday

Firstly I must apologise for not getting in touch sooner to say a very great thank you to you and your lads for helping us out again this year with the sheds. They really do make such a difference to the infrastructure of the site. I missed them leaving on Monday and we would like to give them all a t-shirt by way of thanks. How many of them came over to help? We will then get them over to you.

We are of course writing to say a huge THANK YOU for your continuing kind help and support towards this event, it helped enormously in making the concert weekend such a success despite the heavy rain on the Saturday. Thanks to the brilliant efforts of our collectors the collection was slightly up on last year and with the profits from the bar and stalls we have made a profit or just over £8,000 and are delighted to still be able to distribute the same amount to our charities as last year.

We would like to invite you to join us on Tuesday 13th September, 6.30pm for 7pm-9pm, upstairs at the East Hastings Sea Angling Association (opposite the lifeboat house) for drinks and nibbles when we will be presenting the donations to Hastings RNLI, Pett Level Inshore Rescue Boat and Hastings Sea Cadets.

We look forward to seeing you there.

Thank you.

Jackie Pratt


Dear Sirs,

                This is to thank you for your generous donation in aid of our Macmillan Cancer Support afternoon in Kilndown Village Hall. Without the kind help given by local people, either by working on the day, giving gifts or attending the function we would not have been able to raise the large sum of just over £800.00, a truly remarkable amount. This will go a long way in supporting the invaluable work done by the Macmillan Organisation.

Yours faithfully,

Joan Skinner (Mrs.)


Good morning,

I just wanted to say a BIG thank you for sending the team back so quickly to rectify the problems…..fantastic service.

Kind regards,

Claire Blake-Rowland


Dear Sirs

                We would like to thank you very much for the excellent service we have received every step of the way in the purchasing of our “London Summerhouse” from Peter at the Crowborough Garden Centre when placing the order and his keeping in telephone contact when we had to delay delivery due to illness, and the excellent work carried out by both the two men who laid the base and the two men who erected it today who were very polite and helpful.

So sorry we don’t know their names.

Yours sincerely, C Salisbury.


Dear Sir/ Madam,
Just a big thank you for the shed you supplied at the above address on 17th June.

The fitters made a very good job of putting the shed on the site.
They went to a lot of trouble to see that It was erected where I wanted it sited.
It was good to find your workmen in a good and happy way to see that the customer was satisfied with the work they did.

This is the fourth shed I have purchased from SKINNER SHEDS and I would always be please to recommend your company.

Many thanks again

Ray Broomfield



Good afternoon,

 

We bought a garden shed from yourselves via the Wyevale Garden Centre at Findon.

We were really pleased with it, but have noticed recently that the inside of the roof is very damp, with water stains. I paid extra forthe rubber roofing, so am really surprised this is happening.

I’d be grateful if you could kindly let me know where we go from here.


Many thanks for your email.

This is perfectly normal this time of year. This is condensation, trapped moisture in your building. It is nearly impossible for rubber roof to leak. Please air your building as much as possible on fair weather days. Please do not use a heater as this will dry the timber too quickly and can lead to cracks and warping. We recommend three to four coats of Protek royal exterior which is a build-up formula, pushing into all nail holes,small gaps and cracks, all corner joints, door stops, windows, etc. Glass requires sealing with mastic or sealant. Gutters are also recommended to stop water cascading from the roof splashing back and water logging the timbers. All this will ensure you have an impregnable barrier against the elements. All this is on the reverse of your delivery notes to read.

Any further problems please contact us.

Many thanks,

Skinners Sheds.


Thanks very much.

I delayed replying whilst I checked this out, leaving the door open a few times on dry-ish days, and also checking during & after it rained heavily. This seems to have sorted the issue, and there’s been no problem since.

Thanks again for getting back to me.

Sincerely,

C. Armstrong.



To the Manager

Confirming my telephone call on Saturday morning, I would like to confirm how please we are with the shed which was delivered and erected last Thursday (26th) and the way in which your chaps did it. It was extremely hot (not the ideal conditions to be working outside) but they got on with the job in a very pleasant and efficient way. I believe it was Tim and his assistant, but whoever they were they deserve “brownie points” for a job well done.

Can I also mention Roger, at Findon Garden Centre, who was very helpful when we were deliberating over which particular size and type of shed we would have.

Many thanks.

John and Shiela Griffiths




Hi

WE had a new Workshop installed last Tuesday and would like to say how please we are with it. The workshop looks superb.

I would also like to say thanks to the guys that installed it, they were first class , very friendly and polite.

Thanks again

Regards

Colin branch




Hi, I just wanted to tell you about the excellent customer service I received from you employee Neil Wilson who works at your Lewis branch. He’s been so patient with me on a journey of about 3 months of making a decision over a summer house. He showed genuine concern and went above and beyond the call of duty to assist me.If you have a reward system Neil definitely should receive one. I would recommend this branch to friends and family. King Regards Sally a Taylor.




Hi there, I just wanted to say how please I am with the Wendyhouse that I had delivered and erected today, and how pleasant and helpful Richard and his mate were.

I would recommend your sheds to everyone

Many thanks mr crossan


Dear Sir,

Thank you so much for your £50 donation from Skinners Sheds Ltd for sponsoring a race at the 3 Peaks Challenge Race Night fundraised. We are very proud to say the event raised £765.

As you know, the money raised at this Race Night goes towards sponsorship raised by a team of supporters taking part in the 3 Peaks Challenge. We very much appreciate the support given by the local businesses to this team.

This year, St Michaels Hospice needs to raise £3.2M, and it is only with the help given by so many within the local community, like yourselves, that the work of the Hospice can continue and we are in a position to offer our patients and their families the care they need and deserve.

Thank you again for your continuing support of St Michaels Hospice. Your kindness and generosity is greatly appreciated.

Kind Regards

Jane Rowlatt


Dear Sir,

We would again like to thank you for your £50.00 sponsorship for our events this year. Your banner, which is now returned, was put up at the Gig and the Michaelmas Fete, both events were well attended and helped us raise sufficient funds to put on the procession, bonfire and fireworks this weekend. A copy of our news letter is enclosed; this has gone to every household in Ninfield plus additional ones in Hooe, Catsfield and Boreham street.

We hope that you will be able to join us on Saturday and enjoy the evening.

Kind regards,
Carol Holland
Ninfield Bonfire Society


Sir

What a pleasure these days to have dealt with a firm that does what it says. I purchased one 10 x 8 Penthouse shed from Neil Wilson, Kingston/Lewes garden centre, an extremely personable and helpful person on the 19/1/12. This was to be delivered and erected on the 8/02/12. Sure enough on the said day two very nice and efficient young men arrived unloaded their lorry, carried the sections to the top of my garden and erected the shed, level and straight with no fuss or bother, a really good job.

Well done to all concerned at Skinners from start to finish.

Only today I took a friend back to the centre having thoroughly recommended your service etc with the prospect of him purchasing

Thanks once again

Geoff Sayers


To the owners and staff of skinners sheds

The leaders and children of the 2nd Hailsham scout group would like to thank you for the kind donation of wood to our group.

We have been very busy making a pirate ship for our beaver sleepover and also making cub keepsake boxes and beaver bird boxes.

We enclose photos for you to enjoy and hope to have your continued support in the future.

Thank you

Robin watts, cub scout leader.